TERMS & CONDITIONS

Effective Date: May 1, 2026

1. Acceptance of Terms

By accessing or using the website www.truenestpropertymgmt.com or engaging the services of HMM Consulting LLC DBA Truenest Property Management ("Truenest Property Management," "we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Description of Services

Truenest Property Management provides professional property management services in Maryland, Washington D.C., and Virginia, including but not limited to:

•       Residential property management

•       Tenant screening and placement

•       Maintenance coordination

•       Homeowners Association (HOA) management

Our services are offered to both individual property owners (B2C) and business clients (B2B). Service agreements are governed by separate written contracts entered into between Truenest Property Management and each client.

3. Use of Our Website

3.1 Permitted Use

You may use our website to learn about our services, submit inquiries, and access tenant or owner portals. You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others.

3.2 Prohibited Activities

You agree not to:

•       Use our website in any way that violates applicable local, state, or federal laws or regulations

•       Transmit any unsolicited or unauthorized advertising or promotional material

•       Attempt to gain unauthorized access to any part of our website or systems

•       Engage in any conduct that restricts or inhibits anyone's use or enjoyment of our website

•       Introduce viruses, malware, or other harmful material to our website

4. Third-Party Services

Truenest Property Management uses Buildium, a third-party property management platform, for operational functions including tenant portals, owner portals, and payment processing. By accessing any portal powered by Buildium, you also agree to Buildium's applicable terms of service and privacy policy. Truenest Property Management is not responsible for the practices, policies, or content of third-party platforms.

5. Inquiry Forms and Communications

When you submit an inquiry through our website, you consent to being contacted by Truenest Property Management via the contact information you provide. We will use your information only to respond to your inquiry and for purposes described in our Privacy Policy.

6. Intellectual Property

All content on www.truenestpropertymgmt.com, including but not limited to text, graphics, logos, images, and software, is the property of HMM Consulting LLC DBA Truenest Property Management or its content providers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on our website without our prior written consent.

7. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. Truenest Property Management does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

8. Limitation of Liability

To the fullest extent permitted by law, HMM Consulting LLC DBA Truenest Property Management shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services, even if we have been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify, defend, and hold harmless Truenest Property Management, its members, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of your use of our website or violation of these Terms and Conditions.

10. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Prince George's County, Maryland.

11. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website following any changes constitutes your acceptance of the revised terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Truenest Property Management

4500 Forbes Blvd, Lanham, MD 20706

Phone Number: 240-981-5918

Email: [email protected]

Website: www.truenestpropertymgmt.com